What happens if a brand makes you laugh but you miss the point of the content after the joke lands?
It’s easy enough to recall legitimately funny marketing campaigns. NBA on ESPN nailed its RV series. “Shaq playing Scrabble” is still one of my favorite commercials ever. And I do find myself amused by OKCupid’s winking “DTF” ads on the subway. But breaking content down into its small parts and analyzing what laughter does for a brand’s voice is a much more complex affair.
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